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Support


Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A pop-up window will appear. It offers comprehensive info about all the operations that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast variety of how-to videos illustrating how to work with our Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you need, check out our comprehensive Frequently Asked Questions database, which covers questions asked by real people and provides real solutions. We constantly update our FAQ section with new questions & answers so as to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ database either, you can get in touch with our fantastic team of support engineers available 24-7 and ready to assist you with any issue. Each support ticket you send will be answered in less than sixty minutes (the average support ticket response time is only twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 281263

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com